Budget and Decision-Making Steps- President's Club

Add to Calendar 08/04/2015 8:00 am 08/04/2015 9:30 am Budget and Decision-Making Steps- President's Club These are classic examples of the difference between literal Sandler and the real world use of the system. Literal - Two simple questions: Do you have a budget set aside to address this problem? What sort of decision-making process do you go through? Reality, as you may have already figured out is quite different. In this session, we will look at the information you need to gather from a prospect – and when and how you go about getting it – as you go through your “qualify or disqualify” process. The Ruby Group Training Center 2251 Front Street Std. 206 Cuyahoga Falls, Ohio 44221 mcaruso@sandler.com MM/DD/YYYY

Improving Your BAT-ting Average-Beginners President's Club

Add to Calendar 08/04/2015 1:00 pm 08/04/2015 2:00 pm Improving Your BAT-ting Average-Beginners President's Club You will be aware of the importance of behavior, attitude, and technique in developing a successful performance as a professional sales person and will understand the relationship between attitude and behavior in that performance. The Ruby Group Training Center 2251 Front Street Std. 206 Cuyahoga Falls, Ohio 44221 mcaruso@sandler.com MM/DD/YYYY

Understanding Our Customers: DISC- Strategic Customer Care

Add to Calendar 08/04/2015 3:00 pm 08/04/2015 4:30 pm Understanding Our Customers: DISC- Strategic Customer Care Typically, people are more comfortable interacting with people who are like themselves. In this session, we’ll examine peoples’ communication preferences to improve understanding and communication with both internal and external customers. Using the DISC behavioral profile, we start by examining the four quadrants, and our own preferences. We will learn the differences of the four styles, how to quickly identify a person’s dominant style, and the basis of communicating with each one. Once identified, we can modify our styles to our customers’ to facilitate optimum communication. The Ruby Group Training Center 2251 Front Street Std. 206 Cuyahoga Falls, Ohio 44221 mcaruso@sandler.com MM/DD/YYYY