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The Ruby Group | Akron & Columbus, OH and Jacksonville, FL
 

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The Ruby Group
Training & Event Calendar

Be the Best You Can Be ...

Discover our sales and training development calendar, your gateway to professional growth. Access the schedule with our online search tool or grab a copy of our 2024 2nd Quarter Training Catalog. Explore a diverse range of sales courses and workshops designed for emerging or veteran sales professionals and sales leaders.

For more info: 330-929-9449 • therubygroup@sandler.com

2024 2nd Quarter Training Catalog

August 2015

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Event Listings for August 11th, 2015

Bringing Your Playbook to Life-President's Club
Add to Calendar 08/11/2015 8:00 am 08/11/2015 9:30 am Bringing Your Playbook to Life-President's Club Any book is only as good as what is between the covers. Join us for this workshop where we'll go over the nuts and bolts needed to construct your playbook. We'll discuss the key components of the playbook and how to use it as an effective tool. Come to this session prepared to build! The Ruby Group Training Center 2251 Front Street Std. 206 Cuyahoga Falls, Ohio 44221 mcaruso@sandler.com MM/DD/YYYY

When:
August 11th, 2015
8:00 am - 9:30 am

Where:
The Ruby Group Training Center
2251 Front Street Std. 206
Cuyahoga Falls, Ohio 44221


Any book is only as good as what is between the covers. Join us for this workshop where we'll go over the nuts and bolts needed to construct your playbook. We'll discuss the key components of the playbook and how to use it as an effective tool. Come to this session prepared to build!


Why Have A System, (Quick Review of A, Concentrate on B)-Beginners Presidents Club
Add to Calendar 08/11/2015 1:00 pm 08/11/2015 2:00 pm Why Have A System, (Quick Review of A, Concentrate on B)-Beginners Presidents Club You will understand the importance of having a systematic process for sales development. The Ruby Group Training Center 2251 Front Street Std. 206 Cuyahoga Falls, Ohio 44221 mcaruso@sandler.com MM/DD/YYYY

When:
August 11th, 2015
1:00 pm - 2:00 pm

Where:
The Ruby Group Training Center
2251 Front Street Std. 206
Cuyahoga Falls, Ohio 44221


You will understand the importance of having a systematic process for sales development.


Questioning Techniques-Strategic Customer Care
Add to Calendar 08/11/2015 3:00 pm 08/11/2015 2:30 pm Questioning Techniques-Strategic Customer Care The ability to craft, and ask, good, compelling questions is one of the great skills we can have in customer service and inside sales. Much of a customer service representative or inside sales person’s day is spent answering other people’s questions. What we may not give as much thought to is how, and why, we should ask questions. Well-crafted questions can cut through smoke and mirrors, help to clarify our customers’ thinking, and get us to the right solutions more directly than passively answering questions. Asking questions is more assertive and puts you in control. The Ruby Group Training Center 2251 Front Street Std. 206 Cuyahoga Falls, Ohio 44221 mcaruso@sandler.com MM/DD/YYYY

When:
August 11th, 2015
3:00 pm - 2:30 pm

Where:
The Ruby Group Training Center
2251 Front Street Std. 206
Cuyahoga Falls, Ohio 44221


The ability to craft, and ask, good, compelling questions is one of the great skills we can have in customer service and inside sales. Much of a customer service representative or inside sales person’s day is spent answering other people’s questions. What we may not give as much thought to is how, and why, we should ask questions. Well-crafted questions can cut through smoke and mirrors, help to clarify our customers’ thinking, and get us to the right solutions more directly than passively answering questions. Asking questions is more assertive and puts you in control.