Three Must Do Steps for Successful Team Selling - Advanced Presiden't Club

Add to Calendar 11/17/2015 8:00 am 11/17/2015 9:30 am Three Must Do Steps for Successful Team Selling - Advanced Presiden't Club Have you ever had the brilliant idea to bring one or two of your company’s “experts” along on a sales call only to have the call go disastrously wrong? Not uncommon! In this session, we will discuss the 3 most critical elements for ensuring a successful team sales call. The Ruby Group Training Center 3480 W Market St. Std. 102 Fairlawn, Ohio 44333 mcaruso@sandler.com MM/DD/YYYY

Questioning Strategies-Foundations

Add to Calendar 11/17/2015 10:00 am 11/17/2015 12:00 pm Questioning Strategies-Foundations Through effective questioning techniques such as “Reversing,” learn to vastly improve your information gathering ability and gain greater understanding of your prospects as you help them discover their selling skills needs. The Ruby Group Training Center 3480 W Market St. Std. 102 Fairlawn, Ohio 44333 mcaruso@sander.com MM/DD/YYYY

Applying TA, Session A- Intermediate Presidence Club

Add to Calendar 11/17/2015 1:00 pm 11/17/2015 2:00 pm Applying TA, Session A- Intermediate Presidence Club You will understand the basic concepts of Transactional Analysis (TA) and their application to the selling process and the Sandler Selling System. The Ruby Group Training Center 3480 W Market St. Std. 102 Fairlawn, Ohio 44333 mcaruso@sandler.com MM/DD/YYYY

Telephone and Email Communication-Strategic Customer Care

Add to Calendar 11/17/2015 3:00 pm 11/17/2015 4:30 pm Telephone and Email Communication-Strategic Customer Care More and more, technology is replacing old, slower ways of doing business. One thing remains constant: customers are unique individuals who want to be treated with courtesy and respect- whether it’s in person on the telephone or by email. We don’t help voice mails; we don’t sell to the internet-it’s always about the people. These tools cannot replace the one–on-one direct communication that connects us to our customers and builds trust and rapport. We can, however, use them more effectively to avoid disconnects between ourselves and the customer. This session we’ll review both the telephone and email-our connections to the outside world and our customers-to ensure our communication skills are building the relationships we value, not damaging them. The Ruby Group Training Center 3480 W Market St. Std. 102 Fairlawn, Ohio 44333 mcaruso@sandler.com MM/DD/YYYY